Error 0911:00000003

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MindJourneyWest
Posts: 7
Joined: Sat Jul 14, 2018 1:56 pm

Error 0911:00000003

Mon Sep 10, 2018 2:21 pm

Hi again to all and thanks for the last support i received. I'm unable to connect to mgo because when i insert the ID and password it says it is wrong with this error (0911:00000003). However i am able to have access on the site. Have i done something wrong with the procedure or?
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GHzGangster
Site Admin
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Posts: 835
Joined: Mon Jun 18, 2012 8:02 pm

Re: Error 0911:00000003

Tue Sep 11, 2018 2:46 am

JohnLopeEvery wrote:
Mon Sep 10, 2018 2:21 pm
Hi again to all and thanks for the last support i received. I'm unable to connect to mgo because when i insert the ID and password it says it is wrong with this error (0911:00000003). However i am able to have access on the site. Have i done something wrong with the procedure or?
It is 100% the same exact info that you use to log in here. Make sure you're logging in with your username, and not your display name.
There should not be any special characters in your username.
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MindJourneyWest
Posts: 7
Joined: Sat Jul 14, 2018 1:56 pm

Re: Error 0911:00000003

Tue Sep 11, 2018 8:47 am

GHzGangster wrote:
Tue Sep 11, 2018 2:46 am
JohnLopeEvery wrote:
Mon Sep 10, 2018 2:21 pm
Hi again to all and thanks for the last support i received. I'm unable to connect to mgo because when i insert the ID and password it says it is wrong with this error (0911:00000003). However i am able to have access on the site. Have i done something wrong with the procedure or?
It is 100% the same exact info that you use to log in here. Make sure you're logging in with your username, and not your display name.
There should not be any special characters in your username.
Yes i've already controlled and it is the username; does the maiusc on the letter have some implication? For example when i see the description of GAME ID it says it can contain only lowercase letters
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GHzGangster
Site Admin
Site Admin
Posts: 835
Joined: Mon Jun 18, 2012 8:02 pm

Re: Error 0911:00000003

Thu Sep 13, 2018 3:08 am

MindJourneyWest wrote:
Tue Sep 11, 2018 8:47 am
Yes i've already controlled and it is the username; does the maiusc on the letter have some implication? For example when i see the description of GAME ID it says it can contain only lowercase letters
You can try all lowercase, I don't think it'll make a difference though.
Be sure that your account is activated as well. If it isn't, you won't be able to log in.
And if that doesn't work, then maybe try a username that's 14 characters or less. Could be that 15 isn't working.
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